FatLab Web Support http://www.fatlabwebsupport.com Tue, 18 Jun 2013 15:31:10 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 Twitter API 1.1 Took Your XML/RSS Feed Away http://www.fatlabwebsupport.com/twitter-api-1-1-took-your-xmlrss-feed-away/ http://www.fatlabwebsupport.com/twitter-api-1-1-took-your-xmlrss-feed-away/#comments Tue, 18 Jun 2013 14:17:30 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=2564 The shutting down of Twitter’s API v1 is not news to anyone who works with the API regularly and it has been coming for a while now (it was officially shut down completely on June 11). However despite seeing the warnings etc, judging by many threads online, I am not the only one to find several dead feeds within [...]

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]]> http://www.fatlabwebsupport.com/twitter-api-1-1-took-your-xmlrss-feed-away/feed/ 0 The Personalization of Web Support http://www.fatlabwebsupport.com/the-personalization-of-web-support/ http://www.fatlabwebsupport.com/the-personalization-of-web-support/#comments Mon, 17 Jun 2013 17:55:23 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=2559 Web support, unlike say… auto repair, differs for each and every instance. There are no serial numbers and no one part fits all. Unlike getting your car repaired it is not matter of whether a certain part is is in stock or determining the make, model and year. Within Web development there are a million [...]

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]]> http://www.fatlabwebsupport.com/the-personalization-of-web-support/feed/ 0 What if Web Freelancers Could Enjoy Their Vacation? http://www.fatlabwebsupport.com/web-freelancer-vacation/ http://www.fatlabwebsupport.com/web-freelancer-vacation/#comments Mon, 17 Jun 2013 10:46:59 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=2542 One of the hardest parts of being a web freelancer is the fact that you are always on-call. Sure you can schedule your vacations and time off with your clients, but that doesn’t help when an error message appears, a function is not working or there is another hosting issue…. phone rings, emails backup… vacation over. [...]

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]]> http://www.fatlabwebsupport.com/web-freelancer-vacation/feed/ 0 IE 10 Browser Compatibility – Let the Haunting Begin http://www.fatlabwebsupport.com/ie-10-browser-compatibility-the-curse-continues/ http://www.fatlabwebsupport.com/ie-10-browser-compatibility-the-curse-continues/#comments Mon, 20 May 2013 21:24:53 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=2420 It was last spring when I downloaded one of the ‘Platform Preview’ releases of MS Internet Explorer 10 and started playing with it. It seemed to have really caught up with other browsers like FireFox and Chrome. I loaded up many of the newer sites I have built or were working on and they seemed [...]

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]]> http://www.fatlabwebsupport.com/ie-10-browser-compatibility-the-curse-continues/feed/ 0 When Less Costs More in Web Development http://www.fatlabwebsupport.com/when-less-costs-more-in-web-development/ http://www.fatlabwebsupport.com/when-less-costs-more-in-web-development/#comments Sat, 04 May 2013 14:52:36 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=2364 I was talking with one of our developers the other day about a client’s site and their desire to provide a certain set of features to their site visitors. This particular task is challenging because we need to provide several features that allow the visitor to interact with the site in several ways, but how do we [...]

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]]> http://www.fatlabwebsupport.com/when-less-costs-more-in-web-development/feed/ 0 The Official Beer of FatLab Web Support – Fat Dog http://www.fatlabwebsupport.com/the-official-beer-of-fat-lab-web-support-fat-dog/ http://www.fatlabwebsupport.com/the-official-beer-of-fat-lab-web-support-fat-dog/#comments Sat, 13 Apr 2013 17:33:28 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=2350 What does beer have to do with Web support? Not much really, but as a fan of microbrews I had to pick this 6 pack up from Stoudts Brewery. Any one to name a product after a slightly over fed black lab is considered ‘good people’ in my book. Despite the fact my business partner [...]

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]]> http://www.fatlabwebsupport.com/the-official-beer-of-fat-lab-web-support-fat-dog/feed/ 0 Worldwide Attack on WordPress and Simular Sites http://www.fatlabwebsupport.com/worldwide-attack-on-wordpress-and-simular-sites/ http://www.fatlabwebsupport.com/worldwide-attack-on-wordpress-and-simular-sites/#comments Fri, 12 Apr 2013 17:07:55 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=2307 Apparently there is a surge in malicious attacks against WordPress and simular platforms (I have seen Joomla sited as well) in the form of a brute force login attempt. I have been working with two hosts this week on a related issue, Rackspace and GoDaddy. The immediate issue we recognized was that WordPress users could not register new [...]

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]]> http://www.fatlabwebsupport.com/worldwide-attack-on-wordpress-and-simular-sites/feed/ 0 Long Distance Relationships in Web Maintenance http://www.fatlabwebsupport.com/long-distance-relationships-in-web-maintenance/ http://www.fatlabwebsupport.com/long-distance-relationships-in-web-maintenance/#comments Tue, 09 Apr 2013 14:22:55 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=2293 Another example of horrible client service in Web maintenance to pile onto yesterday’s post: This time I was speaking to someone about a rebuild project that they sent overseas, in simple terms the outsourced team was to rebuild a form. They did rebuild it but then told the client that to make the form actually save [...]

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]]> http://www.fatlabwebsupport.com/long-distance-relationships-in-web-maintenance/feed/ 0 Web Support: What Bad Client Service Looks Like http://www.fatlabwebsupport.com/web-support-what-bad-client-service-looks-like/ http://www.fatlabwebsupport.com/web-support-what-bad-client-service-looks-like/#comments Mon, 08 Apr 2013 13:59:30 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=2288 I spoke to a client of mine late last week who works with another firm on a site I do not manage. We had recently updated their site with some third party ad code and they had asked the same of this other firm. Not too tough, huh? This firm did as they were told, [...]

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]]> http://www.fatlabwebsupport.com/web-support-what-bad-client-service-looks-like/feed/ 0 Addressing WordPress Security Concerns http://www.fatlabwebsupport.com/addressing-wordpress-security-concerns/ http://www.fatlabwebsupport.com/addressing-wordpress-security-concerns/#comments Mon, 10 Dec 2012 18:54:29 +0000 Shane Larrabee http://www.fatlabwebsupport.com/?p=1891 A client recently contacted me regarding some WordPress specific security concerns that stemmed from a recently read article at entrepreneur.com titled ‘3 Hidden Security Risks for WordPress Users‘. The 3 concerns are 1. WordPress is susceptible to attacks and URL hacking 2. Free WordPress themes frequently contain security exploits 3. WordPress’s default login process can be [...]

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