Watch Dog Hosting

Knowing that your site is safe. Call Us at 703.662.5792

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Real Clients / Real People

We contacted FatLab after one of our client's sites had come under attack and the current host had taken it offline. FatLab was able to stop the attack, get the site behind a firewall and provide stable hosting in a just a matter of hours. FatLab has remained incredible responsive to all of requests since that time.

Stephanie Manor Chew, President, Media Driven Results

Stephanie Manor Chew

We migrated our site to FatLab after becoming increasingly disappointed in the level of support provided by a two major hosting companies. FatLab has filled this need for us by providing timely and reliable support each and every time we have needed it.

Deanne Kasim, President, Santesys

Deanne Kasim

With over 10 websites hosted with FatLab, including some high-profile corporate and government assets, to say I "trust" them would be an understatement. FatLab has continued to provide the highest quality (and secure) services I can find.

Josh S., President, Trevian International

Josh S.

Watch Dog Hosting is a Security Focused Service

We'll keep an eye on your website! With 24/7 monitoring, regular software updates and multiple levels of security - Your site will be in good hands (or paws). Be sure to check out our Big Dog offering which includes all of the Watch Dog Hosting offerings PLUS unlimited on-call web support

Would You Know if Your Site was Down Right Now?

Who is keeping any eye on your website? Does someone get an alert if it should go down or performance levels drop? Have you ever learned your website was down (or painfully slow) because you just happen to visit it or worse, a client or customer let you know?


30,000 Sites Get Hacked a Day

Will yours be one of them?
How much business would you lose?
What would be the damage to your reputation?
What would be the cleanup cost?

Are you worried you will become one of the 30,000 websites that will get hacked today? If you haven't taken appropriate steps for your WordPress sites, you could be next! You don't have to be a major brand, a political loudmouth or even have cut throat competition. Just imagine the potential damage from learning that your site is filled with Viagra ads only after it has infected your users and you have been black listed from Google.


What If There Was a Problem... and Response Took Days?

Is Your Current Provider Lacking Responsiveness?

Your website is critical to your organization’s mission, yet you find yourself struggling to keep it maintained. Maybe your current provider takes days to get back to you and even longer to complete a task. Do they bill you by the hour, making it impossible to plan and manage your website budget?


How Many Pending Updates Does Your Site Have?

As that number increases, other aspects decrease: security, stability and longevity.

WordPress Security Services

We're Watching Out For You With Complete Coverage

  • Real-Time Security (Web Application Firewall)
  • Daily Malware Scans
  • Offsite Backups
  • Software Updates
  • Ongoing Website Maintenance
  • Load Balanced (Redundant) Hosting

Watch Dog Hosting Includes:

Your Site Monitored 24/7

I'm sure you already have backups, Right?! However we'll add another layer of protection with additional offsite backups for your WordPress site. Backups will be taken daily of both the files and database and held for 30 days.

Imagine not having to worry about up/down time, knowing that someone will get an alert to the issue within minutes and respond accordingly. We won't just monitor for up and down but over all performance and respond if something isn't quite right.

A Real Time Firewall for Security

All traffic to your site will pass through a real-time firewall that will analyze all traffic for security risks, blocking threats before they even get to your site. This is all done without a performance hit, in fact your site will probably be faster and that will help your SEO rankings!

Daily Malware Scans

Your site will be scanned for malware. If anything is amiss, we'll start the clean up process immediately. We'll also ensure your site does not remain black listed by any major search engine or index. There are no additional costs for malware cleanup.

Offsite Backups

I'm sure you already have backups, Right?! However we'll add another layer of protection with additional offsite backups for your WordPress site. Backups will be taken daily of both the files and database and held for 30 days.

Pricing

Watch Dog Hosting costs $225 per month per website billed monthly to a credit card on file. As an all inclusive service you can be confident that your bill will always be our agreed upon amount, not a penny more. Your rate is guaranteed for the life of our relationship.

Have more than one website?
Please contact us for discount opportunities and/or partnership information.

FAQ

I see You Offer a Similar Plan with "Unlimited Support". Can I Still Get Support With this Plan?

Yes. The fundamental difference between the plans is that Top Dog offers unlimited web support. However support is still available under each plan and provided at our current hourly rate (billed in 15 minute increments).

How Long Do I have to Commit For?

The service is monthly and you can cancel any time.

What Will You Need From Us?

At minimum we will need the following:
FTP and database access (control panel access is good too)
The domain's DNS records or access to an individual who can make changes on your behalf

Do You Offer Any Guarantees?

We guarantee our work and if by chance we get something wrong, we will work (and work) to get it right. We are only human after all.

In terms of money, if you simply decide you don't like us in the first 30 days, we will refund your first payment in full and cancel your account (this never happens).

And of course security...there is no such thing as a totally "secure" website, server or computer - only one that is protected in the best possible way. Though we can't guarantee your site will never experience a security issue. What we can guarantee is that we will do our best to resolve the situation as quickly as possible at no additional cost to you.

What Are Typical Response Times?

Our business hours are Monday - Friday 9am to 5pm eastern time. Typical response times are usually less than two hours during these business hours. However, if you have an emergency such as a down site or a security issue after-hours or on weekends, our phone system will direct you on how to get a hold of someone. All we ask is that you be kind and only wake us up for real emergencies.

Do You Offer 24/7 Support?

Our business hours are Monday - Friday 9am to 5pm Eastern time and typical response times are usually less than two hours during this time. However if you have an emergency such as a down site or security issue after hours or weekends our phone system will direct you on how to get hold of someone. All we ask is that you be kind and only wake us up for real emergencies.

If I Need Support, How Do I Get A Hold of You?
  • Online Support Ticket System
  • Phone
  • Email

All support requests are handled in an online ticket system that allows us to track all your open requests and full history on each ticket. We are happy to talk things out over the phone as well and of course there is email.