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Trusted by Great Organizations
What You Get With Every WordPress Support Plan
Not Sure Which Plan Fits?
Every plan includes hosting, security, maintenance, and real developer support. The difference is how much hands-on help you need.
Compare PlansOur 3-Step Process
We Migrate Your Site
Free migration, no downtime, we do the work.
We Monitor Your Site
24/7 security & uptime monitoring starts instantly.
We Maintain Your Site
Ongoing updates, backups, support, and tuning.
And you can watch all of it happen
Every plan includes DogHouse, the client portal we built ourselves. See exactly where each support request stands, what we did to your site this month, and where your visitors came from.
- Nine plain English states, not just Open and Closed
- Email us and it becomes a tracked request automatically
- Every reply and status change, timestamped
- Plus your hours, invoices, traffic and uptime
See Where Your Site Stands
Free tools to help you understand your site's health, security, and true costs.
Site Health Scanner
Scan your site for missing security headers, SSL issues, and performance problems.
Try it free → Free ToolWordPress Self-Assessment
Evaluate your site management practices and find out where you might need help.
Try it free → Free ToolTrue Cost Calculator
Calculate the real cost of managing WordPress yourself vs. managed hosting.
Try it free →What Makes Our Support Different
Learn why having a real WordPress expert in your corner matters.
What Our Clients Say
Ernie Halal
Senior Vice President, American Chiropractic Association
Unyielding Service, 24/7 Access
As a large national professional society with a strong government affairs component, we rely on FatLab to keep our website up and running for our thousands of members. Their dependable service ensures our members always have access to the resources they need.
Mel Umbarger
Communications Director, Technology Manager, NC Budget & Tax Center
From Frustration to Stability
After ongoing frustrations with Bluehost's uptime—especially during critical campaigns—we moved to FatLab. A year later, we couldn't be happier. Our site is stable, and we no longer worry about downtime or poor support.
Jason Wu
Director of Operations, Human Services Council
Zero Downtime, Unmatched Support
Since migrating to FatLab, we've experienced zero downtime and prompt, effective responses to every question.
Not a Big Hosting Company. That's the Point.
We're a focused team of WordPress experts who believe great support is personal. Our infrastructure rivals the big players, but our service is built for people, not ticket numbers.
FatLab was founded by Shane Larrabee, a 20+ year WordPress veteran who has worked with advocacy groups, professional organizations, and nonprofits across North America.
This company was built to offer something most hosting companies can't: support that actually supports you. No tiered help desks. No outsourced techs. Just real people solving real problems, proactively, and with care for your mission.
Why Organizations Trust FatLab
- No scripts, no support tiers, just real problem-solving
- 20+ years of WordPress experience
- Built for nonprofits, small businesses, and advocacy orgs
- Global infrastructure powered by Cloudflare + Imunify360
- We fix issues before clients even notice them
- Developer-level access and support when you need it
Under the hood
Small team.
Serious infrastructure.
Backed by data centers coast to coast, we host organizations in 16 states on redundant, enterprise-grade servers, so your site never depends on a single region.
Where our clients are
Where we host
Client regions & hosting locations · current as of August 2026
A Consulting-First Approach
We don't just keep your site online. We help you make better decisions about it.
- Every support ticket comes with strategic context, not just a fix
- Plugin and platform recommendations based on your goals, not ours
- Proactive guidance for nonprofits, associations, and mission-driven teams